Privacy Policy
Effective Date: February 23, 2023
Last Updated: April 13, 2025
LahabStat.com (Insightra-WebApp) ("we", "us", or "our") is committed to protecting your privacy and ensuring the confidentiality of your personal and academic data. This Privacy Policy outlines how we collect, use, store, share, and protect the information you provide when using our platform and services.
By accessing or using LahabStat.com, you consent to the practices described in this policy.
1. Scope of Policy
This Privacy Policy applies to:
All users of LahabStat.com and affiliated subdomains
All services provided through the platform, including data analysis, text mining, and AI-assisted tools
All communications and interactions with LahabStat AI via email, support channels, and website forms
2. Information We Collect
We collect the following types of information:
a) Personal Information
When you register or interact with our services, we may collect:
Full name
Email address
Password (hashed/encrypted)
Country/region
Affiliation (e.g., university, institution)
b) Payment Information
We do not store credit card numbers. Payments are processed securely via third-party providers (e.g., Stripe, Visa, MasterCard).
c) Uploaded Data Files
Uploaded datasets (e.g., Excel, CSV, SPSS) are processed only to deliver the analysis results requested.
We do not retain, access, or share your datasets beyond the processing duration unless explicitly authorized.
d) Automatically Collected Data
Via analytics and cookies:
IP address
Browser type and version
Operating system
Usage patterns (pages visited, time spent, etc.)
3. How We Use Your Information
We use your data only for purposes related to service delivery, support, and user experience improvement, such as:
Creating and managing your account
Delivering AI-powered data analysis services
Providing personalized assistance via support channels
Improving platform functionality and security
Notifying users of service updates, changes, or downtime
We do not sell, lease, or rent your personal or academic data to third parties.
4. Data Confidentiality and Academic Integrity
We understand the importance of protecting unpublished research and academic work:
All uploaded data is considered confidential.
We implement strict access controls; only automated AI processes interact with your files.
Your data is never used to train our AI models.
5. Cookies and Tracking Technologies
We use essential cookies and limited analytics tools (e.g., Google Analytics) to:
Improve site performance and usability
Understand general usage patterns
Monitor technical performance and errors
You may manage cookies through your browser settings.
6. Data Storage and Retention
Uploaded files are stored temporarily and deleted automatically after analysis completion unless saved by the user in their dashboard.
User account information is stored securely for account continuity.
Backups are encrypted and retained only as long as necessary for business or legal purposes.
7. Data Security Measures
We take your data security seriously and implement:
HTTPS with TLS 1.2+ encryption
SHA-256 signed SSL certificates
Encrypted storage of credentials
Role-based access control
Firewalls and regular vulnerability scans
Secure server hosting in GDPR-aligned environments
8. User Rights
You have the right to:
Access the personal data we hold about you
Correct or update inaccurate data
Request deletion of your account and data
Withdraw consent to data processing (with service limitations)
Export your data in a readable format (upon request)
To exercise these rights, email us at support@lahabstat.com.
9. Third-Party Services
We use trusted third-party service providers for:
Payment processing (e.g., Stripe, Visa, MasterCard)
Cloud hosting (e.g., Supabase, AWS, or similar)
Email and notification services
These providers have access only to the information necessary for service provision and are bound by confidentiality and data protection agreements.
10. International Data Transfers
If you are accessing LahabStat.com from outside Jordan, be aware that your data may be processed in jurisdictions with different data protection laws. We ensure that all transfers comply with applicable legal safeguards.
11. Children’s Privacy
Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal data from children without parental consent. If you believe a child has provided us with personal information, please contact us for removal.
12. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. We encourage users to review this policy periodically.
13. Contact Us
For any questions, concerns, or privacy-related requests, please contact:
Email: Support@Insightra.io
Effective Date: February 23, 2023
Last Updated: April 13, 2025
LahabStat.com (Insightra-WebApp) ("we", "us", or "our") is committed to protecting your privacy and ensuring the confidentiality of your personal and academic data. This Privacy Policy outlines how we collect, use, store, share, and protect the information you provide when using our platform and services.
By accessing or using LahabStat.com, you consent to the practices described in this policy.
1. Scope of Policy
This Privacy Policy applies to:
All users of LahabStat.com and affiliated subdomains
All services provided through the platform, including data analysis, text mining, and AI-assisted tools
All communications and interactions with LahabStat AI via email, support channels, and website forms
2. Information We Collect
We collect the following types of information:
a) Personal Information
When you register or interact with our services, we may collect:
Full name
Email address
Password (hashed/encrypted)
Country/region
Affiliation (e.g., university, institution)
b) Payment Information
We do not store credit card numbers. Payments are processed securely via third-party providers (e.g., Stripe, Visa, MasterCard).
c) Uploaded Data Files
Uploaded datasets (e.g., Excel, CSV, SPSS) are processed only to deliver the analysis results requested.
We do not retain, access, or share your datasets beyond the processing duration unless explicitly authorized.
d) Automatically Collected Data
Via analytics and cookies:
IP address
Browser type and version
Operating system
Usage patterns (pages visited, time spent, etc.)
3. How We Use Your Information
We use your data only for purposes related to service delivery, support, and user experience improvement, such as:
Creating and managing your account
Delivering AI-powered data analysis services
Providing personalized assistance via support channels
Improving platform functionality and security
Notifying users of service updates, changes, or downtime
We do not sell, lease, or rent your personal or academic data to third parties.
4. Data Confidentiality and Academic Integrity
We understand the importance of protecting unpublished research and academic work:
All uploaded data is considered confidential.
We implement strict access controls; only automated AI processes interact with your files.
Your data is never used to train our AI models.
5. Cookies and Tracking Technologies
We use essential cookies and limited analytics tools (e.g., Google Analytics) to:
Improve site performance and usability
Understand general usage patterns
Monitor technical performance and errors
You may manage cookies through your browser settings.
6. Data Storage and Retention
Uploaded files are stored temporarily and deleted automatically after analysis completion unless saved by the user in their dashboard.
User account information is stored securely for account continuity.
Backups are encrypted and retained only as long as necessary for business or legal purposes.
7. Data Security Measures
We take your data security seriously and implement:
HTTPS with TLS 1.2+ encryption
SHA-256 signed SSL certificates
Encrypted storage of credentials
Role-based access control
Firewalls and regular vulnerability scans
Secure server hosting in GDPR-aligned environments
8. User Rights
You have the right to:
Access the personal data we hold about you
Correct or update inaccurate data
Request deletion of your account and data
Withdraw consent to data processing (with service limitations)
Export your data in a readable format (upon request)
To exercise these rights, email us at support@lahabstat.com.
9. Third-Party Services
We use trusted third-party service providers for:
Payment processing (e.g., Stripe, Visa, MasterCard)
Cloud hosting (e.g., Supabase, AWS, or similar)
Email and notification services
These providers have access only to the information necessary for service provision and are bound by confidentiality and data protection agreements.
10. International Data Transfers
If you are accessing LahabStat.com from outside Jordan, be aware that your data may be processed in jurisdictions with different data protection laws. We ensure that all transfers comply with applicable legal safeguards.
11. Children’s Privacy
Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal data from children without parental consent. If you believe a child has provided us with personal information, please contact us for removal.
12. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. We encourage users to review this policy periodically.
13. Contact Us
For any questions, concerns, or privacy-related requests, please contact:
Email: Support@Insightra.io