Refund Policy

 Effective Date: February 23, 2023
Last Updated: April 13, 2025

 

At LahabStat AI, we strive to provide high-quality, accurate, and valuable academic data analysis services tailored to researchers, students, and institutions. Due to the instant delivery and digital nature of our services, our refund policy is structured to balance user satisfaction with operational integrity.

By using LahabStat.com, you agree to the terms of this Refund Policy.

 

1. General Refund Terms

LahabStat.com offers digital products and services, including:

  • Instant AI-powered data analysis

  • AI text summarization and modeling

  • Custom statistical reporting

  • Academic outputs via downloadable dashboards

Once a service is rendered (i.e., analysis completed and results delivered), it is non-refundable due to its intangible, irreversible nature.

 

2. Non-Refundable Scenarios

We do not issue refunds in the following cases:

  • You received the analysis results or summary reports successfully.

  • The analysis output was not what you expected due to user error in data upload or variable mapping.

  • You changed your mind or no longer need the service after purchase.

  • You failed to understand the nature of AI-generated results (e.g., expecting human interpretation).

  • The results were not used in a publication or academic success (we do not guarantee publication approval).

 

3. Exceptions — Refund Eligibility

We may consider a partial or full refund under exceptional circumstances:

  • The service failed to process your dataset due to a verified platform error.

  • A technical issue caused the system to crash without delivering any results.

  • You were charged multiple times for the same service due to a billing error.

  • You submitted a request for refund within 48 hours of the issue occurring, with supporting evidence (e.g., screenshots, data file, error message).

All refund requests must be reviewed and approved by our support team.

 

4. How to Request a Refund

To initiate a refund request:

  • Contact us via email: support@lahabstat.com

  • Include:

    • Your account email address

    • Payment confirmation or invoice ID

    • The name of the service purchased

    • A clear explanation of the issue

We aim to respond within 3–5 business days. If approved, the refund will be processed to your original payment method within 7–10 business days.

  

5. Payment Gateway Responsibility

Refunds are issued through the same payment method used (Visa, MasterCard, etc.). LahabStat.com is not responsible for any delays caused by third-party payment processors or banks.

 

6. Dispute Resolution

If you believe your case was not resolved fairly, you may escalate your concern to:

Email: Support@Insightra.io

We are committed to resolving all valid refund concerns amicably and transparently.

 

7. Policy Modifications

We reserve the right to modify this Refund Policy at any time. Updates will be posted here with a revised effective date.

 

Email: Support@Insightra.io